CHICAGO O'HARE
INTERNATIONAL AIRPORT GUIDE 
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Chicago O'Hare Airport Flight Terminals

Terminals 1, 2 and 3 are linked together and travellers are able to get to each of them by foot. To get to terminal 5 visitors should take the Airport Transits System (ATS) situated at bridge level of each Terminal. This also runs to Terminals 1, 2 and 3 and parking lot E. At Chicago O’Hare, Terminal 5 is the international terminal.

Terminal 1
There are three levels in Terminal 1 and two concourses where the boarding gates lie.

Pedestrian Tunnel Level  -  As it sounds, the lowest level in Terminal 1 provides easy access to the pedestrian tunnel that links Terminals 1,2 and 3. The bus/shuttle center is also on this level and this is where hotel courtesy shuttles, regional buses, off-site rental cars and off-site parking shuttles are based. The CTA is also on this level, where trains leave for downtown Chicago. The parking garage is also accessible here.

Lower Level - This is where the baggage claim areas and other ground transportation services are based, these are: Airport Express, Rental Cars (on-site), Taxi, Charter Buses, Suburban and Reserved Taxis and Reserved Limousines. 

Upper Level - This level is where the passenger gates, shops and restaurants are located. The airport’s ATS is on this level, transporting passengers around different parts of the airport pre-security; it is also possible to walk to Terminal 2 from this level post-security. Gates B1-B22 are in Concourse B and gates C1-C32 are in Concourse C, the two are connected by a passageway.

Airlines at Terminal 1
All Nippon, Lufthansa (departures only), Ted, United Airlines (domestic and international departures)

Terminal 2
There are four levels in this terminal and two concourses on the boarding gates level.

Pedestrian Tunnel Level - As it sounds, the lowest level in Terminal 2 provides easy access to the pedestrian tunnel that links Terminals 1,2 and 3. The bus/shuttle center is also on this level and this is where hotel courtesy shuttles, regional buses, off-site rental cars and off-site parking shuttles are based. The CTA is also on this level, where trains leave for downtown Chicago. The parking garage is also accessible here.

Lower Level - This is where the baggage claim areas and other ground transportation services are based, these are: Airport Express, Rental Cars (on-site), Taxi, Charter Buses, Suburban and Reserved Taxis and Reserved Limousines. 

Upper Level - This level is where the passenger gates, shops and restaurants are located. The airport’s ATS is on this level, transporting passengers around different parts of the airport pre-security; it is also possible to walk to Terminals 1 and 3 from this level post-security. Gates E1-E15 are in concourse E and gates F1-F14 are in the other concourse – both branch out from a central area.

Mezzanine Level - This is a small level inbetween the lower and upper levels where the USO and multi-faith prayer area are based, it is accessible by elevator.

Airlines at Terminal 2
Air Canada, Air Canada Jazz, America West, Continental Airlines, Jet Blue, Northwest Airlines, United Airlines, US Airways

Terminal 3
There are three levels in Terminal 3 and four concourses where the boarding gates lie.

Pedestrian Tunnel Level - As it sounds, the lowest level in Terminal 3 provides easy access to the pedestrian tunnel that links Terminals 1,2 and 3. The bus/shuttle center is also on this level and this is where hotel courtesy shuttles, regional buses, off-site rental cars and off-site parking shuttles are based. The CTA is also on this level, where trains leave for downtown Chicago. The parking garage is also accessible here.

Lower Level - This is where the baggage claim areas and other ground transportation services are based, these are: Airport Express, Rental Cars (on-site), Taxi, Charter Buses, Suburban and Reserved Taxis and Reserved Limousines. 

Upper Level - This level is where the passenger gates, shops and restaurants are located. The airport’s ATS is on this level, transporting passengers around different parts of the airport pre-security; it is also possible to walk to Terminal 2 from this level post-security. Gates G1-G21 are in concourse G, gates H1-H18 are in concourse H, gates K1-K20 are in concourse K and gates L1-L10 are in concourse L. Concourses H and K are in the middle and split off from the same corridor.

Airlines at Terminal 3 
Air Alaska, American Airlines (domestic and international), American Eagle, Delta Airlines, Iberia Airlines (departures only), Spirit Airlines, Virgin America

Terminal 5
There is one main concourse in this terminal and two levels.

Lower Level - This is where the baggage claim areas and other ground transportation services are based, these are: Airport Express, Rental Cars (on-site), Taxi, Charter Buses, Suburban and Reserved Taxis and Reserved Limousines. 

Upper Level - This level is where the passenger gates, shops and restaurants are located. The airport’s ATS is on this level, transporting passengers around different parts of the airport pre-security. There is a bridge to the international parking lot on this level. Gates M1-M20 are located behind security in concourse M which is divided into two branches.

Airlines at Terminal 5 
Aer Lingusm, Aero Mexico, Air France, Air India, Air Jamaica, Air One, Alitalia, All Nippon, American Airlines (international arrivals only), Asiana Airlines, Austrian Airlines, British Airways, BMI British Midland, Cayman Airways, Iberia Airlines (arrivals only), Japan Airlines, KLM Royal Dutch, Korean Air, LOT Polish Airlines, Lufthansa (arrivals only), Mexicana, Royal Jordanian, Scandinavian Airlines, SWISS, TACA, Turkish Airlines, United Airlines (international arrivals only), USA 3000, Virgin Atlantic

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Please note: The term Chicago O'Hare International Airport ORD as well as all associated graphics, logos, and/or other trademarks, tradenames or copyrights are the property of the Chicago Airport authority and are used herein for factual descriptive purposes only. We are in no way associated with or authorized by the Chicago Airport authority and neither that entity nor any of its affiliates have licensed or endorsed us.